Imalac’s return policy is valid for 6 months from the date of purchase. If 6 months have passed since your payment, we can’t offer a refund.
To be eligible for a return, the item must be unused, undamaged and in the same condition that it was received. It must also be in the original packaging.
Once the returned item is inspected, you will be notified with the details of your refund. Return shipping cost will be deducted from the total refund.
Pending approved inspection, your refund will be processed and issued to your original method of payment.
In the event of a failed inspection, a member of our support team will contact you with available options.